Content Source: 2021 Timbersled SX 120 / ARO / RIOT Owner’s Manual (9931501 R01) > Warranty Chapter

IMPORTANT

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Timbersled Conversion Systems Limited Warranty

POLARIS Sales Inc., 2100 Highway 55, Medina, MN 55340 (POLARIS) gives a 12 MONTH LIMITED WARRANTY on all components of your TIMBERSLED Conversion System against defects in material or workmanship. This warranty covers parts and dealer labor charges for repair or replacement of defective parts and begins on the date of purchase by the original retail purchaser. This warranty is transferable to another owner during the warranty period through a TIMBERSLED dealer, but any such transfer will not extend the original term of the warranty. The duration of this warranty may vary by international region based upon local laws and regulations.
See your dealer for details and separate terms and conditions for any promotional warranties.

Registration

At the time of sale, the Warranty Registration Form must be completed by your dealer and submitted to TIMBERSLED within ten days of purchase. Upon receipt of this registration, TIMBERSLED will record the registration for warranty. No verification of registration will be sent to the purchaser as the copy of the Warranty Registration Form will be your proof of warranty coverage. If you have not signed the original registration and received the customer copy, please contact your dealer immediately. NO WARRANTY COVERAGE WILL BE ALLOWED UNLESS YOUR CONVERSION SYSTEM IS REGISTERED WITH TIMBERSLED.

Warranty Coverage and Exclusions:
Limitations of Warranties and Remedies

This TIMBERSLED limited warranty excludes any failures that are not caused by a defect in material or workmanship. THIS WARRANTY DOES NOT COVER CLAIMS OF DEFECTIVE DESIGN. This warranty also does not cover damage caused due to incorrect installation, acts of God, accidental damage, normal wear and tear, abuse or improper handling. This warranty also does not cover any Conversion System, component, or part that has been altered structurally, modified, neglected, improperly maintained, used for racing, competition, or for purposes other than for which it was designed.
This warranty also excludes failures resulting from improper lubrication; surface imperfections caused by external stress, heat, cold or contamination; operator error or abuse; improper component alignment, tension, adjustment; improper maintenance; modified components; use of aftermarket components; unauthorized repairs; repairs made after the warranty period expires or by an unauthorized repair center; use of the product in competition or for commercial purposes. Warranty will not apply to any product which has been damaged by abuse, accident, fire or any other casualty not determined a defect of materials or workmanship.
This warranty excludes coverage for consumable components, general wear items, or any parts exposed to friction surfaces, stresses, environmental conditions and/or contamination for which they were not designed or not intended, including but not limited to the following items:

  • Skis
  • Tracks
  • Suspension Components
  • Brake Components
  • Idler Wheels

  • Ski Wear Rods
  • Slide Rails
  • Finished and Unfinished Surfaces
  • Chains
  • Hydraulic Components
This warranty provides no coverage for personal loss or expense, including mileage, transportation costs, hotels, meals, shipping or handling fees, product pick-up or delivery, replacement rentals, loss of product use, loss of profits, or loss of vacation or personal time.
THE EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE, AT POLARIS’ OPTION, REPAIR OR REPLACEMENT OF ANY DEFECTIVE MATERIALS, COMPONENTS, OR PRODUCTS. THE REMEDIES SET FORTH IN THIS WARRANTY ARE THE ONLY REMEDIES AVAILABLE TO ANY PERSON FOR BREACH OF THIS WARRANTY. POLARIS SHALL HAVE NO LIABILITY TO ANY PERSON FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OF ANY DESCRIPTION, WHETHER ARISING OUT OF EXPRESS OR IMPLIED WARRANTY OR ANY OTHER CONTRACT, NEGLIGENCE, OR OTHER TORT OR OTHERWISE. THIS EXCLUSION OF CONSEQUENTAL, INCIDENTAL AND SPECIAL DAMAGES IS INDEPENDENT FROM AND SHALL SURVIVE ANY FINDING THAT THE EXCLUSIVE REMEDY FAILED OF ITS ESSENTIAL PURPOSE.
THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE IS EXCLUDED FROM THIS LIMITED WARRANTY. ALL OTHER IMPLIED WARRANTIES (INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY) ARE LIMITED IN DURATION TO THE ABOVE 12 MONTH WARRANTY PERIOD. TIMBERSLED DISCLAIMS ALL EXPRESS WARRANTIES NOT STATED IN THIS WARRANTY. SOME STATES DO NOT PERMIT THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IF INCONSISTENT WITH CONTROLLING STATE LAW.

How to Obtain Warranty Service

If your Conversion System requires warranty service, you must take it to a TIMBERSLED Servicing Dealer. When requesting warranty service you must present your copy of the Warranty Registration to the dealer. (THE COST OF TRANSPORTATION TO AND FROM THE DEALER IS YOUR RESPONSIBILITY). TIMBERSLED suggests that you use your original selling dealer; however, you may use any TIMBERSLED Servicing Dealer to perform warranty service.
In the Country where your product was purchased:
Warranty or Service Bulletin repairs must be done by an authorized TIMBERSLED dealer. If you move or are traveling within the country where your product was purchased, Warranty and Service Bulletin repairs may be requested from any authorized TIMBERSLED dealer that sells the same line as your product.
Outside the Country where your product was purchased:
If you are traveling temporarily outside the country where your product was purchased, you should take your product to an authorized TIMBERSLED dealer. You must show the dealer photo identification from the country of the selling dealer’s authorized location as proof of residence. Upon residence verification, the servicing dealer will be authorized to perform the warranty repair.
If you move:
If you move to another country, be sure to contact TIMBERSLED Customer Assistance and the customs department of the destination country before you move. Product importation rules vary considerably from country to country. You may be required to present documentation of your move to TIMBERSLED in order to continue your warranty coverage. You may also be required to obtain documentation from TIMBERSLED in order to register your product in your new country. You should warranty register your product at a local TIMBERSLED dealer in your new country immediately after you move to continue your warranty coverage and to ensure that you receive information and notices regarding your Conversion System.
If you purchase from a private party:
If you purchase a TIMBERSLED product from a private party, to be kept and used outside of the country in which the product was originally purchased, all warranty coverage will be denied. You must nonetheless register your product under your name and address with a local TIMBERSLED dealer in your country to ensure that you receive safety information and notices regarding your product.

Exported Products

EXCEPT WHERE SPECIFICALLY REQUIRED BY LAW, THERE IS NO WARRANTY OR SERVICE BULLETIN COVERAGE ON THIS PRODUCT IF IT IS SOLD OUTSIDE THE COUNTRY OF THE SELLING DEALER’S AUTHORIZED LOCATION. This policy does not apply to products that have received authorization for export from TIMBERSLED. Dealers may not give authorization for export. You should consult an authorized dealer to determine this product’s warranty or service coverage if you have any questions. This policy does not apply to products registered to government officials or military personnel on assignment outside the country of the selling dealer’s authorized location. This policy does not apply to Safety Bulletins.

Notice

If your product is registered outside of the country where it was purchased and you have not followed the procedure set above, your product will no longer be eligible for warranty or service bulletin coverage of any kind, other than safety bulletins. Products registered to Government officials or military personnel on assignment outside of the country where the product was purchased will continue to be covered by the Limited Warranty.
Please work with your dealer to resolve any warranty issues. Should your dealer require any additional assistance, they will contact the appropriate TIMBERSLED department.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or in different countries. If any of the above terms are void because of federal, state, local law, all other warranty terms will remain in effect.
For questions call TIMBERSLED Customer Assistance:
United States & Canada: 1-800-POLARIS (1-800-765-2747)
French: 1–800–268–6334

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