Content Source: 2020 GEM e2/e4/e6/eXLD Owner’s Manual (9930628-EN R01) > Warranty Chapter

IMPORTANT

The Owner's Manual for this vehicle contains warnings, instructions and other information you must read and fully understand before safely riding or performing maintenance on this vehicle.Always follow the warnings and instructions in Owner's Manual.

Click the CONTENTS link above for the Table Of Contents, or download a full PDF of the Owner Manual in the Owner Support area of Polaris.com

LI-ION BATTERY LIMITED WARRANTY

POLARIS Industries Inc. gives a FIVE-YEAR/30,000 miles (48,300 km) LIMITED parts and labor warranty on the battery pack against defects in material or workmanship on your GEM vehicle. The FIVE-YEAR/30,000 miles (48,300 km) term begins on the purchase date, is fully transferable and has no deductible. The term ends 5 years after purchase, or after 30,000 miles (48,300 km), whichever occurs first.
All batteries experience some reduction in capacity/range over time. A capacity/range reduction of 30% or less during the battery warranty period does not constitute a defect. Any capacity/range reduction-based claim must be confirmed by an authorized GEM dealer and approved by Polaris to be eligible for coverage. In addition to the WARRANTY COVERAGE EXCLUSIONS listed below, the battery warranty also excludes failure, damage or capacity loss to the batteries caused by neglect, lack of charging or not following the recommended maintenance schedule outlined in the Owner’s Manual. This Li-ion battery warranty is limited to the Li-ion batteries themselves, and does not include the other Li-ion system components.

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