If your vehicle requires warranty service, you must take it to a GEM Servicing Dealer. When requesting warranty service you
must present your copy of the Warranty Registration From to the dealer. (THE COST OF TRANSPORTATION TO AND FROM THE DEALER
IS YOUR RESPONSIBILITY). POLARIS suggests that you use your original selling dealer; however, you may use any GEM Servicing
Dealer to perform warranty service.
In the country where your product was purchased:
Warranty or Service Bulletin repairs must be done by an authorized GEM dealer. If you move or are traveling within the country
where your product was purchased, Warranty and Service Bulletin repairs may be requested from any authorized GEM dealer that
sells the same line as your product.
Outside the country where your product was purchased:
If you are traveling temporarily outside the country where your product was purchased, you should take your product to an
authorized GEM dealer. You must show the dealer photo identification from the country of the selling dealer’s authorized location
as proof of residence. Upon residence verification, the servicing dealer will be authorized to perform the warranty repair.
If you move:
If you move to another country, be sure to contact GEM Customer Assistance and the customs department of the destination country
before you move. Product importation rules vary considerably from country to country. You may be required to present documentation
of your move to GEM in order to continue your warranty coverage. You may also be required to obtain documentation from GEM
in order to register your product in your new country. You should warranty register your product at a local GEM dealer in
your new country immediately after you move to continue your warranty coverage and to ensure that you receive information
and notices regarding your vehicle.
If you purchase from a private party:
If you purchase a GEM vehicle from a private party, to be kept and used outside of the country in which the product was originally
purchased, all warranty coverage will be denied. You must nonetheless register your product under your name and address with
a local GEM dealer in your country to ensure that you receive safety information and notices regarding your product.
