Content Source: 2020 GEM e2/e4/e6/eXLD Owner’s Manual (9930628-EN R01) > Warranty Chapter

IMPORTANT

The Owner's Manual for this vehicle contains warnings, instructions and other information you must read and fully understand before safely riding or performing maintenance on this vehicle.Always follow the warnings and instructions in Owner's Manual.

Click the CONTENTS link above for the Table Of Contents, or download a full PDF of the Owner Manual in the Owner Support area of Polaris.com

GEM Customer Service

Phone: 855–RIDEGEM (855–743–3436)
Web: www.gemcar.com

Roadside Assistance

Emergency roadside assistance is available to you 24 hours a day, 365 days a year, throughout the United States and Canada during the term of the manufacturer’s base warranty. This service is available through Nation Motor Club, LLC d/b/a Nation Safe Drivers®*. Up to two trips per year are covered, for up to 100 miles (160 km) each. A trip includes towing from your vehicle’s location to the nearest GEM dealer, a second trip can be used to return the vehicle from the GEM dealer to your location. Your VIN is your vehicle’s contract number. To access your benefit please call 844.608.4732 (producer code: 71737 plan: F).
In the event you have contracted for services on your own and not through our toll-free number, you may send those expenses to 800 Yamato Rd. STE 100, Boca Raton, FL 33431 for reimbursement consideration. Any reimbursement for services not obtained through Nation Motor Club, LLC are strictly limited to $50.00 (USA dollars).

* Emergency Roadside Assistance is administered through Nation Motor Club, LLC dba Nation Safe Drivers® administrative offices at 800 Yamato Road, Suite 100, Boca Raton, FL 33431
  • For residents of Arizona, Arkansas, Hawaii, Louisiana, Massachusetts, Nevada, Tennessee, Texas, Virginia, and Washington, services are provided by Nation Motor Club, LLC dba Nation Safe Drivers® located at 800 Yamato Road, Suite 100, Boca Raton, FL 33431.
  • For residents of California, services are provided by Nation Motor Club, LLC. California Motor Club Permit Number 5157-3, located at 800 Yamato Road, Suite 100, Boca Raton, FL 33431..
  • For residents of Alabama, Alaska, and Utah, services are provided by Nation Safe Drivers® Services, Inc. located at at 800 Yamato Road, Suite 100, Boca Raton, FL 33431.

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