Troubleshooting

Content Source: 2020 Indian Chief, Chieftain, Springfield and Roadmaster Rider’s Manual (9930566 R03) > Maintenance Chapter

IMPORTANT

The Owner's Manual for this vehicle contains warnings, instructions and other information you must read and fully understand before safely riding or performing maintenance on this vehicle.Always follow the warnings and instructions in Owner's Manual.

Click the CONTENTS link above for the Table Of Contents, or download a full PDF of the Owner Manual in the Owner Support area of Polaris.com

Troubleshooting

For your personal safety, do not attempt inspection or repairs not fully described in this rider’s manual. Contact an authorized dealer for service if you cannot determine the cause of a problem or if the inspection/repair exceeds your mechanical ability or tool resources. Do not perform any inspection or repair with the engine running.

Engine Cranks But Will Not Start

Possible Cause	Possible Remedy/Action
Low Fuel	Verify fuel level.
Fuel Pump Inoperative	Turn engine STOP switch to RUN. Turn the power switch on. The fuel pump should run momentarily and then stop. Check the fuel pump/ignition circuit breaker.
Battery Voltage Too Low	Fully charge the battery.
Spark Plug(s) Fouled	Inspect spark plugs.
Spark Plug Wire(s) Disconnected or Loose	Be sure spark plug wires are securely fastened.
Low Compression	Please see your dealer for an engine compression test.

Starter Motor Clicks, Does Not Turn or Turns Slowly

Possible Cause	Possible Remedy/Action
Engine Stop/Run Switch in Stop Position	Place switch in RUN position.
Battery Discharged	Fully charge the battery.
Battery Cables Loose or Corroded	Inspect battery cables.
Transmission In Gear	Shift transmission into neutral or pull the clutch lever in to disengage the clutch.
Key Fob Not Authenticated	Make sure key fob is within range and that key fob battery voltage is not low.
Sidestand is Down With Transmission in Gear	Shift to neutral or retract the sidestand fully.

Engine Starts But Misses or Runs Poorly

TIP

Turn engine OFF before inspecting any of these items.

Possible Cause	Possible Remedy/Action
Battery Discharged	Fully charge the battery.
Battery Cables Loose or Corroded	Inspect battery cables and connections.
Spark Plug(s) Fouled	Inspect spark plugs.
Spark Plug Wire(s) Loose or Wet	Inspect spark plug wires, ensure dry/secure.
Contaminated Fuel	Inspect fuel for water/contamination. Please see your dealer.
Engine Oil Level Incorrect Or Wrong Type	Inspect level and quality of oil.
Loose, Broken, Shorted Ignition Coil Wires	Inspect coil primary wires. Please see your dealer.
Air Intake Restricted	Inspect air filter.
Intake Leaks	Inspect air box, throttle body and intake boot joints.

Shifting Difficulties or Hard to Find Neutral

Possible Cause	Possible Remedy/Action
Shift Linkage Bushings Dry Or Worn	Lubricate shift linkage.
Clutch Damage	Replace clutch.
Clutch Cable Not Adjusted Properly	Please see your dealer for inspection and adjustment.
Shift Linkage Not Adjusted Properly	Please see your dealer for inspection and adjustment.

Battery Charging Rate Low or Battery Discharges

Possible Cause	Possible Remedy/Action
Loose/Corroded Charging Circuit Connection	Check/clean battery cable connections. Check/clean charging circuit connections. Please see your dealer.
Accessory Load Exceeds Charge Rate	Limit accessory operation when the engine is off.
Improperly Wired Accessory (Current Draw)	Please see your dealer to check charging system output and current draw.

Brake Noise/Poor Brake Performance

TIP

See your dealer if brake performance does not return after these inspections.

Possible Cause	Possible Remedy/Action
Dust/Dirt On Brake Disc(s)	Clean disc.
Worn Pads Or Disc/Brake Disc Damage	Inspect pads.
Brake Fluid Level Low Or Fluid Contaminated	Inspect fluid level/fluid condition.

Anti-Lock Brake Light Remains Illuminated or Illuminates Intermittently

Possible Cause	Possible Remedy/Action
Blown fuse	Check the fuses. See Fuse Replacement.
Loose or damaged pulse ring	Inspect pulse ring for looseness or chipped teeth.
Debris lodged in components	Inspect wheel speed sensor and pulse ring for debris.
Damage caused by debris	Inspect wheel speed sensor for cracked housing.
Damaged components	See service manual or authorized dealer.