Content Source: 2020 RUSH / SWITCHBACK / Pro-S / XCR Owner’s Manual (9929780 R02) > Troubleshooting Chapter

IMPORTANT

The Owner's Manual for this vehicle contains warnings, instructions and other information you must read and fully understand before safely riding or performing maintenance on this vehicle.Always follow the warnings and instructions in Owner's Manual.

Click the CONTENTS link above for the Table Of Contents, or download a full PDF of the Owner Manual in the Owner Support area of Polaris.com

Suspension Troubleshooting

Problem

Solution

Rear suspension bottoms too easily

  • Adjust rear track shock clicker stiffer (see rear track shock information found in the Suspension Quick Set-Up Guide section of this manual).
  • Verify rear spring is not broken/dislodged.
  • Rebuild rear track shock (see your dealer).

Rides too stiff in rear
  • Check for binding suspension shafts and grease all pivot points.
  • Adjust rear track shock clicker to softer setting (see rear track shock information found in the Suspension Quick Set-Up Guide section of this manual).
  • Check track tension.

Too much weight transfer when climbing

Adjust rear shock spring (see rear track shock information found in the Suspension Quick Set-Up Guide section of this manual).

Too little weight transfer when climbing

Adjust rear shock spring (see rear track shock information found in the Suspension Quick Set-Up Guide section of this manual).

Machine darts from side to side
  • Check ski alignment.

    Make sure spindles and all steering components turn freely.

  • Check for excessive play in steering assembly (see your dealer).
  • Ensure skags are straight on skis.
  • Adjust rear shock spring (see rear track shock information found in the Suspension Quick Set-Up Guide section of this manual).
  • Check rail slide/replace if worn.

Front end pushes
  • Decrease front track shock spring preload in 1/8 in. (3 mm) increments.
  • Increase front suspension shock spring preload in 1/8 in. (3 mm) increments.
  • Check for worn skags.
  • Adjust rear shock spring (see rear track shock information found in the Suspension Quick Set-Up Guide section of this manual).
  • Check for binding front suspension shafts and steering components.

Steering is heavy
  • Make sure spindles and all steering components turn freely.
  • Check ski alignment.
  • Check skags and skis for damage.
  • Adjust rear shock spring (see rear track shock information found in the Suspension Quick Set-Up Guide section of this manual).
  • Increase front track shock spring preload in 1/8 in. (3 mm) increments.

Track skips / ratchets
  • Track tension too loose.
  • Studs (if installed) are loose. Follow manufacturer’s installation instructions and re-torque studs.

© Copyright Polaris Industries Inc. All rights reserved.